Privacy Policy

Who We Are

Rolling Doors Concepts have ceased trading and this website is under new management.

Our website address is:

What Personal Data We Collect And Why We Collect It

In order to provide quotations and process sales for Roller Door products we have to obtain personal details including home addresses for where the products will be installed and invoiced, and contact information in order to communicate and arrange the installation.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

If you leave your personal information on our contact forms this will be managed and stored with our Sales management team who will make contact to ascertain your requirements.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


Who We Share Your Data With

Your Data will only be shared with members of staff that require it within our organisation in order to process your orders with us.

How Long We Retain Your Data

If you have placed an order with us your data will be retained for the duration of your contract including warranty period. If you have received a quotation for our products but not processed an order your details and quotation will be kept on file for a period of 6 months.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Additional Information

How We Protect Your Data

We are committed to protecting your privacy. We will not share any personal information you provide with advertising or marketing companies, or insurance companies.

We will securely hold your personal information on our systems for as long as needed to complete your contract and warranty period, and remove it at the end of the term. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998 and, from May 2018, the General Data Protection Regulation.

We will ensure that the information you submit to us remains private, and is only used for the purposes of your order with us.

Your personal information is only processed with your knowledge. Only information that we actually need is collected and processed. Your personal information is only seen by those who need it to do their jobs.

Your information is securely stored and is protected from unauthorised access or accidental loss, damage or destruction.

What Data Breach Procedures We Have In Place


What Third Parties We Receive Data From

We do not receive personal data from third parties.

What Automated Decision Making And/or Profiling We Do With User Data


Industry Regulatory Disclosure Requirements

Contact Us For A Chat With Our Sales Team

Speaking to an advisor on our sales team is the best way to take advantage of any new offers and get a discounted price on your automatic rolling garage door. You can contact us at any time via telephone or email. Or you can access our live chat option with the green icon on the bottom right-hand corner of the screen.